Erin Mills Soccer Club (EMSC) adheres to a strict refund policy and this policy applies to registration fees paid directly to EMSC either online or in person.

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• The principle behind EMSC’s refund policy is to allow a reasonable period of time following registration for parents/players to withdraw, while still safeguarding the long-term financial stability of the club. EMSC commits to program expenditures once registration numbers are determined. These expenses are not recoverable to the club if/when a member withdraws.

• All refund requests must be submitted in writing to the EMSC office either in person or via EMSC’s on-line refund request Form. Refund requests sent in any other manner will not be processed. Please allow 4-6 weeks for refunds to be processed.

• All refunds will be subject to an Administration Fee, which varies by program.

• A full refund will be issued if EMSC is unable to field a team or provide a reasonable program alternative. No Administrative Fee will be applicable.

• There is no refund of any fees if a player/team/parent is suspended or expelled from Ontario Soccer or EMSC for violation of discipline policies or codes of conduct.

• There will be no refund if a player or parent disagrees with the player's coach, team or tier placement.

• Any outstanding debt owing from the player’s family account will be applied against any potential refund.

• The final amount of any refund will be at EMSC’s discretion.

• No refunds will be issued for sessions cancelled due to severe weather or facility closures.

• No refunds for voluntary withdrawal from the program.

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ALL PROGRAMS

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1. There will be no refund or transfer of registration fees within 14 days of the program start date.

2. Registration refund requests that are received more than 14 days prior to the program start date will be subject to a $50 club administration fee for all Recreational Programs and a $75 club administration fee for all Competitive Programs.

3. If a player needs to withdraw due to medical reasons prior to 50% of completion of the program:

   • The paid registration fee shall be partially refunded (pro-rated), minus the club administration fee, for medical reasons within 14 days of the injury occurrence. Medical documentation to support the claim must be provided.

   • No refund will be given if more than 50% of the program has been completed.

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COMPETITIVE PROGRAMS 

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1. If the player has a balance owing to EMSC when the player withdraws, the player will not be released until that balance has been paid in full.

2. EMSC shall not be responsible for any monies paid to a team, team coach or team official. Refunds of team fees if applicable will be handled by the individual teams.

3. EMSC shall not be responsible for any monies raised and collected by teams through sponsorship or fundraising efforts.

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ADULT RECREATIONAL HOUSE LEAGUE (TEAM REGISTRATION)

 

The initial deposit to secure the team spot is non-refundable. Adult players who registered via a team registration should contact the team captain for their refund, not the Erin Mills Soccer Club.